Questions about custom orthotics, gait analysis, insurance, and foot care
Find direct answers about appointments, costs, custom orthotics, compression socks, shoe lifts, standing worker foot care, sports support, and the communities served by Garnet Orthopedic Solutions.
What will this cost?
Coverage depends on your plan, your service, and your provider’s rules. Garnet gives clear documentation so you can submit claims when your plan allows coverage.
Are custom orthotics covered by insurance?
Many extended health benefit plans cover part of the cost of custom orthotics. The exact amount depends on your plan. Garnet provides receipts and documentation for patients who submit claims.
How much do custom orthotics cost without insurance?
Pricing depends on your assessment, orthotic type, and footwear needs. The clinic confirms pricing before you commit to care.
Do you provide receipts for insurance claims?
Yes. Garnet Orthopedic Solutions provides clear receipts and documentation that patients can submit to their insurance provider when their plan allows coverage.
What happens if my orthotics are not comfortable?
Fit matters. Garnet can review comfort, footwear fit, break-in issues, and adjustment needs after your orthotics are made. Learn more about custom orthotics.
What to expect when you book
Your visit is built around your symptoms, footwear, gait, and daily routine.
How do I book an appointment?
You can book online through Jane App. Book your Garnet appointment.
Where is Garnet Orthopedic Solutions located?
Garnet Orthopedic Solutions is located at 532 Adelaide St. N, London, Ontario, N6B 3J4.
Do I need a doctor’s referral?
No referral is required to book an assessment. Your insurance plan may still have its own documentation rules, so check your policy if you plan to submit a claim.
What should I bring to my appointment?
Bring the shoes you wear most, including work shoes, walking shoes, boots, sandals, or footwear that seems to trigger pain.
How many visits does the process take?
Many patients start with an assessment and gait review, then return for fitting, pickup, or follow-up adjustments when needed.
How custom orthotics work
Custom orthotics are made to support your feet, improve pressure distribution, and fit the footwear you use in real life.
How are custom orthotics different from store-bought insoles?
Custom orthotics are made from your assessment, gait, foot shape, symptoms, and footwear needs. Store-bought insoles are generic and are not made for your specific mechanics. See the custom orthotics page.
Do I need gait analysis before getting orthotics?
Yes. Gait analysis helps show how you stand, walk, and load each foot. That information helps guide the orthotic plan. Learn about gait analysis.
How long do custom orthotics last?
Orthotic lifespan depends on use, footwear, body mechanics, activity level, and material wear. Garnet can review your orthotics if comfort or support changes.
Can I wear custom orthotics in work shoes?
Often, yes. Bring your work shoes or boots so the fit can be checked against the footwear you use most.
Can custom orthotics help with heel pain or arch pain?
They may help when pain is linked to pressure, support, gait, footwear, or load. Your assessment checks the likely source of strain before a care plan is recommended.
Support for long shifts on your feet
Foot support can matter when your job involves hard floors, long standing time, walking, lifting, or repeat movement.
Can orthotics help healthcare workers?
They may help reduce strain linked to long shifts, hard floors, and poor footwear support. Visit the standing worker foot care page.
Can I wear orthotics with safety shoes?
Often, yes. Bring your safety shoes or work boots to the appointment so Garnet can assess fit and support needs.
Can compression socks help tired legs at work?
Compression socks may help with tired, heavy, or swollen legs during long standing shifts. Learn about compression socks.
What jobs commonly need foot support?
Healthcare, factory, retail, hospitality, trades, food service, agriculture, and tourism roles often involve long periods of standing or walking.
Questions from athletes and active patients
Gait, footwear, load, and repeat movement can affect comfort during sport, training, and daily activity.
Can custom orthotics fit inside hockey skates?
Some orthotics can be made or adapted for skate fit. Bring your skates or athletic footwear so the fit can be assessed.
Can gait analysis help with recurring sports pain?
Gait analysis may reveal repeat movement patterns that add strain to the same area. Learn about gait analysis.
Will orthotics restrict my movement?
Properly fitted orthotics should support movement, not fight it. The goal is comfort, stability, and better pressure distribution inside the right footwear.
Diabetes, leg length, and other foot concerns
Garnet helps patients review foot support, footwear, pressure, balance, and lower-body strain.
Are custom orthotics safe for diabetic feet?
Diabetic foot needs should be assessed carefully. Orthotics may help reduce pressure points when designed for the patient’s foot risk, skin condition, and footwear.
Can a shoe lift help with leg length difference?
A shoe lift may help when a leg length difference affects gait, balance, hip strain, knee strain, or back strain. Learn about shoe lifts.
Do I need a diagnosis before booking?
No diagnosis is required to book. If you already have one, bring any useful notes or footwear instructions to your visit.
Can orthopedic sandals help if I cannot tolerate regular shoes?
They may help if you need more support during warmer months or daily home use. Learn about custom orthopedic sandals.
Nail care, calluses, and nursing foot care
Foot care nursing supports people who need help with nails, skin, calluses, diabetic foot care, and routine foot maintenance.
What does the foot care nurse treat?
Foot care nursing may include nail trimming, ingrown nail care, fungal nail care, callus care, corn care, diabetic foot care, and foot and leg support.
Do I need a referral to see the foot care nurse?
No referral is required to book foot care nursing.
Who should consider nursing foot care?
People with diabetes, reduced flexibility, thick nails, painful calluses, recurring nail issues, or difficulty caring for their own feet may benefit.
Do you serve my area?
Garnet Orthopedic Solutions is based in London and serves patients from nearby communities across Middlesex, Elgin, Perth, Huron, and surrounding areas.
Do all patients visit the London clinic?
Yes. Patients from nearby communities visit Garnet Orthopedic Solutions at 532 Adelaide St. N, London, Ontario, N6B 3J4.
Which communities does Garnet serve?
Garnet serves London and nearby communities including St. Thomas, Strathroy, Aylmer, Exeter, Port Stanley, Stratford, and surrounding areas. View all service areas.
Visit Garnet Orthopedic Solutions in London
Patients visit the London clinic for custom orthotics, gait analysis, compression socks, orthopedic sandals, shoe lifts, and foot care support.
